This Privacy Policy describes how I protect and make use of the information you give me when you use my website or do business with me. If you would like your details removed from my system at any time, please contact me. You can also contact me to ask any questions you may have about this policy.

I only gather information about individuals in order to provide products and services. These include handwoven items, weaving workshops (which may be booked online), blog posts and my newsletter.

What data do I gather?

I may collect the following information:

  • Name
  • Contact details (such as email address, mailing and/or billing address, telephone number)
  • Details of your purchase or workshop booking
  • Occasional survey data (to ascertain your experience of a workshop, for example)
  • Anonymised website usage data

Note that I do not gather or hold any financial details such as credit or debit cards. All online payments are taken via PayPal or Stripe.

How do I use your data?

I use your data to deliver products and services relating to handweaving.

Specifically, I may use the data:

  • For my own internal records
  • To provide an item or a workshop you have purchased
  • To manage waiting lists for workshops which are over-subscribed
  • To manage my mailing list and send newsletters – if you have opted in (for both mailing lists and waiting lists I use MailerLite, a secure online service which has its own privacy policy here)
  • To contact you in response to a specific enquiry
  • To manage this website and my Cally Booker and Bonny Claith websites

Note that my contact form and subscription forms are protected by reCAPTCHA, which is a Google service. Again, they have their own privacy policy.

Storing and deleting your data

All my devices are password protected, and I use encrypted services where required e.g to backup essential business records. I only keep your data for as long as is necessary and then I delete it using file shredding (on my computer) or actual shredding (for paper records). This website and my Cally Booker and Bonny Claith websites are protected with SSL certificates so that your details are kept secure whenever you make a booking or purchase online.

Cookies

My website makes use of a number of cookies to help things run more smoothly, e.g. so that you don’t have to re-enter your details every time you leave a comment. You can use your web browser’s cookie settings to determine how this website uses cookies. If you do not want cookies stored on your computer or device, you should set your web browser to refuse cookies (it should be noted that doing this can change the way the website will function). Unless you set your browser to refuse cookies, they will be issued each time you visit this website.

You control your data

I will only use your data for the specific services you select. If you decide that you no longer want to receive information from me you can

  • Contact me to request that your details be removed from my mailing list
  • Write to me at my studio (the address is given below)
  • Click on the ‘unsubscribe’ link at the bottom of any newsletter

I will never, ever sell your data! And I won’t share your details with anyone else, unless it is required by law.